Privacy & Safety

Safety tips

• Inspect before you pay

  Thoroughly check the quality, working condition, and authenticity of the product before handing over any cash or sending money.

• No advance Mobile Money transfers

  Never send partial deposits, commitment fees, or full payments via Mobile Money before physically seeing and verifying the item. Scammers often use “delivery fees” as a trick.

• Verify the seller’s identity

  Check the seller’s profile history on GROAPP. Be cautious of listings that seem unrealistically cheap or sellers who try to rush the transaction.

• Keep your personal data safe

  Do not share sensitive personal information like your home address, bank details, or PIN numbers with anyone on the platform.

• Keep chats inside GROAPP

  Chatting on GROAPP keeps a record of what was agreed, which helps us act if something goes wrong.

• Report fraud immediately

  If you encounter a suspicious listing, a rude user, or a potential scammer, report them to the GROAPP administration immediately so we can ban their profile.

Your data

Your phone and email are only shown on products you choose to publish. You can edit them from My Profile.